Objective:
Vibrant person who is motivated, hardworking, dedicated, and responsible. Works extremely well under pressure and prefers it. Team player, excellent customer service skills, excellent time management, excellent communication skills, and can take constructive criticism well. Seeking to join an energetic team that promotes a position where personal and career growth is achieved.
Work Experience:
Patient Services Specialist, Barnet Dulaney Perkins Eye Center, Goodyear, AZ July 2018-August 2019
• Check in and check out patients
• Verify insurances
• Collect co-pays
• Schedule patients as needed
• Obtain referrals and authorizations
• Knowledge in NextGen
• Translate for Doctors or Techs
• Complete medical records
• Take incoming calls and forward to right area
• Fax documents to other physicians
• Check mail and distribute properly
• Complete chart prep for upcoming appointments
• Scan documents into patients’ charts
• Answer billing questions
• Know medical terminology
• Call patients’ prior appointments to confirm
Internet Sales Representative, Bill Luke Chrysler Jeep & Dodge, Phoenix, AZ October 2014-Feburary 2017
• Answer inbound calls
• Answer vehicle questions to customers
• Set appointments for customer to come in
• Make outbound calls to follow up with customers
• Take web leads
• Email customers about vehicles
• Work deal with out of state customers
• Translate for salesmen
Receptionist, Bill Luke Chrysler Jeep & Dodge, Phoenix, AZ November 2013-October 2014
• Greet customers, direct to correct area
• Answer and transfer calls
• Open mail
• FedEx documents to customers
• Use DealerSocket to check customers information
• Remove vehicles from online
• Assist in areas where needed
• Translate for salesmen
Receptionist, Pinnacle Restoration, Mesa, AZ July 2013-October 2013
• Greet customers
• Take inbound calls and transfer
• Take messages
• Check mail and distribute
• Enter checks in customers file
• Use QuickBooks to balance accounts
• Knowledge of SAGEACT!
• File...
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