EDUCATION
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CUNY John Jay College of Criminal Justice, New York, NY May 2020
Bachelor of Science in Criminal Justice, Cum Laude
Bachelor of Arts in Humanities, Cum Laude
WORK EXPERIENCE
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Medmo, New York, NY July 2023-April 2024
Associate, Patient Experience Coordinator
• Maintained documentation of all client encounters and complete reporting requirements according to organization standard
• Reviewed patient cases with program manager, aiding ~1154 patients within the Bronx borough by providing an affordable radiology exam
• Spoke with ~780 Spanish speaking patients alongside the patient care coordinator to review the patient’s healthcare plan
• Facilitated and coordinated ~690 meetings with local Bronx hospitals (Montefiore, Lenox Hill Radiology, Essen Healthcare, University Diagnostic
Medical Imaging) to discuss patient’s healthcare plan
• Collaborated with doctors and healthcare providers in providing ‘pro-bono’ exams to patients who lacked expenses to conduct their radiology exam
New York University, New York, NY September 2022-July 2023
Outreach Coordinator for New York University Silver School of Social Work
• Submitted, tracked, and maintain expenses for 20 events through Google Suite and Excel by creating pivot tables and develop expense planning support
which includes forecasting and detailed bottoms-up budget development
• Supported and coordinated social media outreach via Twitter, Facebook, Instagram, and Tik Tok
• Engaged and interacted with ~35 local Bronx health organizations (ex. Callen Lorde, Iris House) by inviting them to our bi-monthly health fair to provide
free HIV testing other and health resources to the Bronx community
• Research youth engagement and gained a 56% increase in youth involvement for the foundation via health surveys
• Organized community outreach by aiding 11 communities in the Northwest Bronx by distributing more than 575 kits containing hygiene kits and aliments
Uncommon Prep Charter School, Brooklyn, NY August 2021-August 2022
College Operations Coordinator
● Coordinated and outreached ~53 universities nationwide to come visit the Uncommon campus to educate students about their college of choice
● Conducted 5-10 data sets containing student information (i.e. FAFSA, GPA, and Common App info) through Airtable and Excel
● Facilitated ~98 workshops and classes for juniors and seniors about the college process and college representative visits
● Engaged and interacted with the 9th
-12th grade students and counseled them about their academic journey including financing and selecting their courses
● Researched ~200 internships/job opportunities within the medical and business field (ex. Google, Mount Sanai Hospital) that high school students can
apply to and gain experience
Big Brothers Big Sisters of New York, New York, NY September 2019 – May 2020
Development Intern
● Researched ~40 local and international non-profit organizations weekly to create a 2-page report on best practices and common themes such as mission,
vision, sponsors, tax compliance, support history
● Conducted precise data collection from 5 sponsors a week to provide insight on annual financial contribution towards BBBS via an unstructured
questionnaire, followed by a short survey questionnaire
● Coordinated the Big-Little Challenge event by working with ~500 kids to work alongside their mentor in conducting different activities (i.e. rock climbing,
coding, soccer)
● Wrote 3 research analysis reports on bi-weekly sponsor donations to identify the highest donors from the pool of $35,000 sum amount.
CUNY John Jay College of Criminal Justice, New York, NY August 2018 – May 2020
Peer Success Coach
● Supported cohort of 84 students/week by conducting check-ins to assess academic deadlines, post-graduate goals, and career pathways
● Facilitated weekly sessions for freshmen and sophomores to create a timeline for individual academic p...
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